There are many options available to you to make changes to your call or contact list. Any changes to your list, need to be sent to us in writing. Please include your name, address, account number and passcode along with the changes you request. If you don't know your passcode, send a photocopy of your drivers license.
Submitting a support ticket:
You can submit your request directly to us via our service portal. To do so, Click here
By Mail:
Acadian Total Security
PO Box 93444
Lafayette, LA 70509
By Fax:
(337) 291-4205
By Email:
atssupport@acadian.com
In order to protect you from fraudulent activity, Acadian Total Security won’t accept requests over the phone.