When the panic button is pressed on your keypad, it sends a high priority signal to our monitoring center. The proper authorities are dispatched immediately.
For a fire panic, the fire department will be dispatched first, then the responders will be called.
For a police panic, police will be dispatched first. Responders won’t be called in, except for those who do not live in your home (such as neighbors, or family members living somewhere else). You will not be able to cancel this type of emergency.
For a medical alarm, you will be called first, and then an ambulance will be dispatched upon your request.