Acadian Total Security

Submit a ticket My Tickets
Welcome
Login  Sign up

Geotab-How to Reactivate Historical Devices

RELATED QUESTIONS

  • Can I Reuse a Device After Making it Historical?

APPLIES TO

  • MyGeotab
  • Vehicles

PROCEDURE

    1. Select Assets 
    2. Click Show archived
    3. Type historical vehicle's name in search field
    4. Click on the vehicle name to open its Asset Edit page
    5. Click on Reactivate
    6. Click Unarchive without device or Unarchive with device
    7. Enter a valid serial number if needed
    8. Click OK
    9. Click Save


    Additional Notes

    • After reactivating a vehicle with a new/same device it will once again log data to MyGeotab.
    • Device must not be terminated/canceled.
    • User must have the security clearance required to have access to:
      "Administer devices" and "Administer the device's advanced settings".
    • Part of Resolution Path: Can't see trips history for vehicle
    • If the vehicle is different from the original, create a new vehicle profile to avoid data inconsistencies. Reactivating a historical vehicle does not require a name or description change.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.