Geotab-Exceptions detail report shows wrong time zone

Luke Bland

Modified on: Thu, May 7, 2020 at 2:02 PM

SYMPTOMS

Report shows wrong time of exceptions
Rule notification showing wrong time

APPLIES TO

MyGeotab
Reports
Rules & Exceptions

CAUSE

Vehicle time zone is different from end user's time zone

RESOLUTION

Go to Vehicles > Select Vehicle
Select More Details > Scroll down to Time Zone
Set the correct timezone

ADDITIONAL NOTES

If vehicles are in different time zones:

Add groups based on the time zones
Add vehicles to respective time zone groups
Edit the report to show the right hours with CST as a reference based on vehicle's groups